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What role can adaptive support play in an adaptable system?

Published: 13 January 2004 Publication History

Abstract

As computer applications become larger with every new version, there is a growing need to provide some way for users to manage the interface complexity. There are three different potential solutions to this problem: 1) an adaptable interface that allows users to customize the application to suit their needs; 2) an adaptive interface that performs the adaptation for the users; or 3) a combination of the adaptive and adaptable solutions, an approach that would be suitable in situations where users are not customizing effectively on their own. In this paper we examine what it means for users to engage in effective customization of a menu-based graphical user interface. We examine one aspect of effective customization, which is how characteristics of the users' tasks and customization behaviour affect their performance on those tasks. We do so by using a process model simulation based on cognitive modelling that generates quantitative predictions of user performance. Our results show that users can engage in customization behaviours that vary in efficiency. We use these results to suggest how adaptive support could be added to an adaptable interface to improve the effectiveness of the users' customization.

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cover image ACM Conferences
IUI '04: Proceedings of the 9th international conference on Intelligent user interfaces
January 2004
396 pages
ISBN:1581138156
DOI:10.1145/964442
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 13 January 2004

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Author Tags

  1. GOMS
  2. adaptable interfaces
  3. adaptive interfaces
  4. cognitive modelling
  5. customization
  6. mixed-initiative
  7. user modelling

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IUI-CADUI04
IUI-CADUI04: Intelligent User Interface
January 13 - 16, 2004
Funchal, Madeira, Portugal

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IUI '04 Paper Acceptance Rate 72 of 140 submissions, 51%;
Overall Acceptance Rate 746 of 2,811 submissions, 27%

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  • (2020)Creating Augmented and Virtual Reality Applications: Current Practices, Challenges, and OpportunitiesProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376722(1-13)Online publication date: 21-Apr-2020
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  • (2019)Long-term effects of adaptive customization support on elderly peopleCognition, Technology and Work10.1007/s10111-018-0516-921:3(371-382)Online publication date: 1-Aug-2019
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  • (2015)WiSelProceedings of the 2015 Conference on research in adaptive and convergent systems10.1145/2811411.2811527(349-356)Online publication date: 9-Oct-2015
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